Information We Collect
We collect the following types of information to provide and improve our services:

Personal Information: 

• Contact Information: This includes your name, email address, phone number, and shipping address.
• Payment Information: Payment details such as your credit card number, billing address, and other payment-related information are collected to process your orders.

Automatically Collected Information:

• Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, track site usage, and deliver personalized content.

How We Use Your Information
We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including sending order confirmations, shipping notifications, and updates.
• Customer Support: To provide you with customer support and respond to your inquiries.
• Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products. You can opt out at any time.
• Website Improvement: To analyze site usage, improve our website, and enhance your overall shopping experience.
• Legal Compliance: To comply with legal obligations, prevent fraud, and ensure the security of our website.

How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, website hosting, and marketing.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Your Choices and Rights
You have the following rights regarding your personal information:

• Access and Correction: You can access, update, or correct your personal information by contacting our Customer Support Team.
• Data Portability: You can request a copy of your personal information in a structured, commonly used format.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Security of Your Information
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete it.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. We encourage you to review this policy periodically.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please email us at info@butterflyboardcompany.com or call 813-296-6504.